Privacy Policy

Last updated: January 18, 2025

YM Travels LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, mailing address, and payment information when you make a booking or inquiry.
• Travel Information: Passport details, date of birth, travel preferences, and special requirements necessary for booking travel services.
• Communication Data: Messages and communications through our website, email, phone, or messaging platforms including WhatsApp.
• Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings and reservations
• Communicate with you about your bookings, inquiries, and travel updates
• Send you promotional offers and newsletters (with your consent)
• Improve our services and customer experience
• Comply with legal obligations and protect our rights

Information Sharing

We may share your information with:

• Travel Suppliers: Airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings.
• Service Providers: Third-party companies that help us operate our business, such as payment processors and communication platforms.
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

WhatsApp Communications

When you contact us via WhatsApp or opt-in to receive messages through WhatsApp, we may use this platform to:

• Respond to your inquiries and provide customer support
• Send booking confirmations and travel updates
• Share promotional offers (only with your explicit consent)

You can opt-out of WhatsApp communications at any time by replying "STOP" or contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

YM Travels LLC
Email: contact@ymtravels.com
Phone: (347) 762-8266
WhatsApp: +1 (347) 762-8266